JS20.4
Employ journalistic interview skills to gather and communicate information.
Indicators for this outcome
(a) Select, use and evaluate critically a variety of before, during and after strategies to construct and communicate meaning.
(b) Understand and apply the language cues and conventions to construct and communicate meaning.
(c) Plan for the interview (e.g., identify the purpose, determine the format and prepare questions).
(d) Use oral language that is respectful and inclusive to build relationships and a sense of community (e.g., cultural and linguistic background).
(e) Employ appropriate eye contact (cognizant of cultural variations and norms), speaking rate, volume, enunciation, inflection and gestures to communicate ideas effectively.
(f) Demonstrate effective, active listening behaviours:
  • Listen with a purpose to understand and learn.
  • Adapt listening and focus to the purpose and situation (e.g., in person, telephone and virtual conference).
  • Identify the ways the speaker communicates (e.g., word choice, tempo and tone).
  • Recognize the overall key ideas and issues.
  • Interact appropriately for clarification.
  • Recognize the speaker’s attitude and bias.
  • Recall and summarize the main ideas and conclusions.
(g) Employ a variety of notetaking tools (e.g., charts, lists and digital recordings), with the source’s agreement.
(h) Apply elements of effective interview skills:
  • Engage with the source’s ideas, arguments and work.
  • Be flexible and prepared to change the direction of an interview.
  • Demonstrate a courteous, professional and neutral demeanour.
  • Use a variety of techniques (e.g., pause, redirect, ask probing or open-ended questions) to elicit responses.
  • Maintain an independence of judgement.
  • Allow the subject to do the talking.
  • Confirm the source’s agreement to the interview format and process.
  • Ask for the source’s permission to call back if the need arises.
(i) Compose interview questions that:
  • require more than yes/no answers and are open-ended;
  • incorporate who, what, where, when, why and how;
  • invite the interviewee’s opinion or narrative; and,
  • demonstrate evidence of background research.
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